{"id":3,"date":"2022-10-26T11:35:59","date_gmt":"2022-10-26T11:35:59","guid":{"rendered":"https:\/\/elanclinic.co.uk\/lp\/?page_id=3"},"modified":"2024-07-03T11:44:59","modified_gmt":"2024-07-03T11:44:59","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/elanclinic.co.uk\/index.php\/privacy-policy\/","title":{"rendered":"Privacy Policy for website use and Patients"},"content":{"rendered":"<div data-colibri-id=\"3-c1\" class=\"style-1475 style-local-3-c1 position-relative\">\n  <!---->\n  <div data-colibri-component=\"section\" data-colibri-id=\"3-c6\" id=\"blank\" class=\"h-section h-section-global-spacing d-flex align-items-lg-center align-items-md-center align-items-center style-1480 style-local-3-c6 position-relative\">\n    <!---->\n    <!---->\n    <div class=\"h-section-grid-container h-section-boxed-container\">\n      <!---->\n      <div data-colibri-id=\"3-c7\" class=\"h-row-container gutters-row-lg-2 gutters-row-md-2 gutters-row-0 gutters-row-v-lg-2 gutters-row-v-md-2 gutters-row-v-2 style-1481 style-local-3-c7 position-relative\">\n        <!---->\n        <div class=\"h-row justify-content-lg-center justify-content-md-center justify-content-center align-items-lg-stretch align-items-md-stretch align-items-stretch gutters-col-lg-2 gutters-col-md-2 gutters-col-0 gutters-col-v-lg-2 gutters-col-v-md-2 gutters-col-v-2\">\n          <!---->\n          <div class=\"h-column h-column-container d-flex h-col-lg-auto h-col-md-auto h-col-auto style-1482-outer style-local-3-c8-outer\">\n            <div data-colibri-id=\"3-c8\" class=\"d-flex h-flex-basis h-column__inner h-px-lg-2 h-px-md-2 h-px-2 v-inner-lg-2 v-inner-md-2 v-inner-2 style-1482 style-local-3-c8 position-relative\">\n              <!---->\n              <!---->\n              <div class=\"w-100 h-y-container h-column__content h-column__v-align flex-basis-100 align-self-lg-start align-self-md-start align-self-start\">\n                <!---->\n                <div data-colibri-id=\"3-c14\" class=\"h-text h-text-component style-1488 style-local-3-c14 position-relative h-element\">\n                  <!---->\n                  <!---->\n                  <div class=\"\">\n                    <h2><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">\u00e8lan clinic: Patient Privacy Notice<\/strong><\/h2>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">This privacy notice tells you what to expect us to do with your personal information.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Contact details:&nbsp;&nbsp;&nbsp;<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Post: 6 The Arden Centre , Little Alne , Henley in Arden, Warwickshire, B95 6HW&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Telephone: 01926299001<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Email: email@elanclinic.co.uk<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">What information we collect, use, and why&nbsp;<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">We may collect or use the following information to provide services:<\/span><\/p>\n                    <ul>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Names and contact details<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Addresses<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Date of birth<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Health information (including dietary requirements, allergies and health conditions)<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Photographs\/video recordings<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Records of emails\/notes of consultations<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Identification documents (copies of)<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Health information<\/span><\/li>\n                    <\/ul>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Lawful bases.Our lawful bases for collecting or using personal information to provide services and goods are:<\/span><\/p>\n                    <ul>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Consent<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Legal obligation<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;Legitimate interest:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><\/li>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;<\/span><em style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">As a health care provider, we have a duty of care to collect information which may directly impact our patients health and wellbeing.<\/em><\/li>\n                    <\/ul>\n                    <h4><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Where we get personal information from<\/span><\/h4>\n                    <ul>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">From you directly<\/span><\/li>\n                    <\/ul>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">How long we keep information For a period no shorter than seven years, after which all information may be erased.<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Others we may share personal information with<\/span><\/p>\n                    <ul>\n                      <li><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Health care providers<\/span><\/li>\n                    <\/ul>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your data protection rights<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Under data protection law, you have rights including:<\/span><\/p>\n                    <p><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your right of access<\/strong><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;&#8211; You have the right to ask us for copies of your personal data.<\/span><\/p>\n                    <p><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your right to rectification<\/strong><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;&#8211; You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.<\/span><\/p>\n                    <p><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your right to erasure<\/strong><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;&#8211; You have the right to ask us to erase your personal data in certain circumstances.<\/span><\/p>\n                    <p><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your right to restriction of processing<\/strong><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;&#8211; You have the right to ask us to restrict the processing of your personal data in certain circumstances.<\/span><\/p>\n                    <p><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your right to object to processing<\/strong><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;&#8211; You have the right to object to the processing of your personal data in certain circumstances.<\/span><\/p>\n                    <p><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your right to data portability<\/strong><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;&#8211; You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.<\/span><\/p>\n                    <p><strong style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Your right to withdraw consent<\/strong><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">&nbsp;\u2013 When we use consent as our lawful basis you have the right to withdraw your consent.<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">You don\u2019t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.<\/span><\/p>\n                    <h4><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">How to complain<\/span><\/h4>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">We would be grateful for the chance to deal with any data protection issues you may have, please contact us at email@elanclinic.co.uk&nbsp;in the first instance.&nbsp;If you have any further concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. If you remain unhappy with how we\u2019ve used your data after raising a complaint with us, you can also complain to the ICO.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Information Commissioner\u2019s Office<br>Wycliffe House<br>Water Lane<br>Wilmslow<br>Cheshire<br>SK9 5AF<\/span><\/p>\n                    <p><span style=\"font-family: &quot;Open Sans&quot;; font-weight: 300;\">Helpline number: 0303 123 1113 Website:&nbsp;<\/span>\n                      <a href=\"https:\/\/ico.org.uk\/make-a-complaint\" style=\"font-family: &quot;Open Sans&quot;; font-weight: 300; color: rgb(0, 102, 204); font-size: 1em;\"\n                        class=\"customize-unpreviewable\">https:\/\/www.ico.org.uk\/make-a-complaint<\/a>\n                    <\/p>\n                    <p>&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;-<\/p>\n                    <h3>Website Privacy Notice\n                      <br>Who we are<\/h3>\n                    <p>Our website address is: https:\/\/elanclinic.co.uk<\/p>\n                    <h2>Comments<\/h2>\n                    <p>When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor\u2019s IP address and browser user agent string to help spam detection.<\/p>\n                    <p>An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https:\/\/automattic.com\/privacy\/. After\n                      approval of your comment, your profile picture is visible to the public in the context of your comment.<\/p>\n                    <h2>Media<\/h2>\n                    <p>If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.<\/p>\n                    <h2>Cookies<\/h2>\n                    <p>If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These\n                      cookies will last for one year.<\/p>\n                    <p>If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.<\/p>\n                    <p>When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select &#8220;Remember Me&#8221;, your login\n                      will persist for two weeks. If you log out of your account, the login cookies will be removed.<\/p>\n                    <p>If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.<\/p>\n                    <h2>Embedded content from other websites<\/h2>\n                    <p>Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.<\/p>\n                    <p>These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account\n                      and are logged in to that website.<\/p>\n                    <h2>Who we share your data with<\/h2>\n                    <p>If you request a password reset, your IP address will be included in the reset email.<\/p>\n                    <h2>How long we retain your data<\/h2>\n                    <p>If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.<\/p>\n                    <p>For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their\n                      username). Website administrators can also see and edit that information.<\/p>\n                    <h2>What rights you have over your data<\/h2>\n                    <p>If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal\n                      data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.<\/p>\n                    <h2>Where your data is sent<\/h2>\n                    <p>Visitor comments may be checked through an automated spam detection service. If you complete an enquiry form you are giving us the right to keep your data for our standard period but we will not share your data with anybody else.<\/p>\n                    <p>\n                      <br>\n                    <\/p>\n                  <\/div>\n                <\/div>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u00e8lan clinic: Patient Privacy Notice This privacy notice tells you what to expect us to do with your personal information.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Contact details:&nbsp;&nbsp;&nbsp; Post: 6 The Arden Centre , Little Alne , Henley in Arden, Warwickshire, B95 6HW&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Telephone: 01926299001 Email: email@elanclinic.co.uk What information we collect, use, and why&nbsp; We may collect or use the following [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"page-templates\/full-width-page.php","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy for website use and Patients - Elan Clinic - Hair Loss Treatment<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/elanclinic.co.uk\/index.php\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy for website use and Patients - Elan Clinic - Hair Loss Treatment\" \/>\n<meta property=\"og:description\" content=\"\u00e8lan clinic: Patient Privacy Notice This privacy notice tells you what to expect us to do with your personal information.&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 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